3.90

COV1:update22/12/18 Pillow Cover only no Buckwheat Husk


Customer who recommended this item
565
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller Apr 20, 2016
Return & Exchange Policy 2 Seller Apr 20, 2016
Return & Exchange Policy 1 Seller Apr 20, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Baby / Buckwheat / Buck wheat / pillow / Buckwheat pillow / buck wheat pillow / buckwheat hull / buck wheat hull / buckwheat hull pillow / buck wheat hull pillow / Bean bag / bean bag pillow/toddler/
BOOKMARK 1 2 3 4 5 6 7

Photo Review (216)

Customer Review (573)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 15, 2019 joa***
Highly Recommend Jan 11, 2019 daw***
Highly Recommend Jan 07, 2019 c.z***
Highly Recommend Jan 05, 2019 Yix***
Highly Recommend Dec 31, 2018 lee***
Highly Recommend Dec 20, 2018 coc***
Highly Recommend Dec 08, 2018 sie***
Highly Recommend Dec 06, 2018 sea***
Highly Recommend Dec 01, 2018 lee***
Highly Recommend Nov 26, 2018 jta***

Item Q&A(54)

Status
Question & Answer
  • Notice

    How to submit return or exchange from the buyer's end?

    How to submit return or exchange from the buyer's end?
    - Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    - We will assess the claim issue with the provided picture and inform on the progress.
    FireLand56
  • Notice

    Return & Exchange Policy 2

    Any change of mind from buyer's end
    - Would like to change to other available products or does not want the item anymore.
    - Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    - Provide picture of the item to seller end.
    - Shipping fee will be incurred from buyer's end.
    - Don't allow to do exchange for body shaper panty as it is an inner garment. Please refer to the measurement in the listing page to select your item correctly before you purchase.
    FireLand56
  • Notice

    Return & Exchange Policy 1

    1. Submission of claims
    - Any return of exchange of items will be applicable within 7 days upon receiving of the item
    - Any shortage of item or wrong item received Provide picture of the item contents within the parcel package
    - Provide picture of the parcel package with the delivery information
    - Shipping fee will be incurred from seller end
    2. Defective item issue
    - Provide picture of the defective area of the received item.
    - Shipping fee will be incurred from seller end.
    FireLand56
  • Answered
    Question
    she******* 2018-11-20
    Answer
    Dear customer,

    Thanks for your inquiry. So far we don't have definite date yet for restocking the above items. Please leave your contact to fireland56@gmail.com, once we restock the items we will inform you.

    FireLand56 2018-11-20
  • Answered
    Question
    wwj******* 2018-11-08
    Answer
    Dear Buyer;
    Which design and code?
    FireLand56 2018-11-08
    Question
    The cat design as shown in the pic.
    Answer
    MAY I KNOW THE SIZE PLEASE. THANKS
    Question
    40cm(40x25)cm
    Answer
    So far no stock for this design only green. .Thanks
    Question
    Doesn't matter which design. I just wanna check whether there is a yellow label at the back
    Answer
    can whatsapp us to this number:90291738. Thanks
  • Answered
    Question
    sar******* 2018-08-28
    Answer
    Dear Buyer;
    Can show to us the photo all you received we will check for you. Thanks
    FireLand56 2018-08-28
  • Answered
    Question
    zan******* 2018-08-25
    Answer
    Dear Buyer;
    Visit this link:http://thisistrueislam.com/g/445996446 for only pillow cover. Thanks
    FireLand56 2018-08-25
  • Answered
    Question
    chi******* 2018-07-19
    Answer
    Dear Buyer;
    You can come to our office, we will change for pillow or you can buy the 1500 buckwheat husk to refil your pillow cover. Thanks
    FireLand56 2018-07-19
    Question
    How much is the filling for 1kg filling? And do I need to make an appointment if I want to go to your office and buy the filling?
    Answer
    Dear Buyer;
    The item you order the code: Series:C04 / Code:05 / Size:70cm , you can come to our office to convert to pillow just top up the difference amount. You can arrange an appoitnment so that we can prepare for you the buckwheat which day you want to come for exchange. Here is our contact us by whatsapp:90291738 or email us to Fireland56@gmail.com. Thanks
    Question
    Hi Seller, my son cut the label once the item reached my home. I'm not sure if I am still able to get an exchange. I will let you know through WhatsApp if I want to drop by your office ok. Many thanks for your prompt reply. Appreciate so much.
    Answer
    Dear Buyer;
    Can let us know. Thanks
  • Answered
    Question
    pri******* 2018-07-12
    Answer
    Dear buyer,

    We will restock soon please leave your contact to fireland56@gmail.com. Once stocks are available we will inform you.

    Thanks
    FireLand56 2018-07-12
  • Answered
    Question
    ngc******* 2018-06-18
    Answer
    Dear Buyer;
    May i know the design or code of the items you want to order from us, we measure the outside of the pillow. Thanks
    FireLand56 2018-06-18
  • Answered
    Question
    chr******* 2018-06-09
    Answer
    Dear Buyer;
    May i know the item you want to orders? Thanks
    FireLand56 2018-06-09
    Question
    The Green Colour Dino
    Answer
    Dear Buyer;
    Ok, noted to us. Thanks
    Question
    Do you have this item now?
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
Ask Question
Address
WEDGE MOUNT INDUSTRIAL BUILDING 35 JALAN PEMIMPIN #03-03, Singapore 577176
Available during
MON~FRI : 2:00pm ~ 5:00pm, 6.30pm ~ 8.30pm (By Appointment) SAT : 2:00pm ~ 5:00pm SUN, Holiday day: off

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Policy & Notice
How to Return/Exchange



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