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50.40

Happytao2.2L Smart Dehumidifier + Air Purifier Intelligent Humidistat Touch Panel Remote Control ⚡FREE SHIP⚡


Customer who recommended this item
186
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Shop coupon Seller Jul 05, 2018
Shipping & Delivery Seller Jul 05, 2018
Important notes to enjoy Free Singpost/Qxpress Shipping Seller Jul 05, 2018
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Manufacturer/
Place of origin
CHINA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (104)

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Customer Review (136)

Customer Review board
Rating Feedback Date Written by
Not Recommend Jan 16, 2019 hen***
Highly Recommend Jan 15, 2019 gab***
Highly Recommend Jan 12, 2019 yeo***
Highly Recommend Jan 12, 2019 ily***
Highly Recommend Jan 12, 2019 sha***
Highly Recommend Jan 12, 2019 shi***
Highly Recommend Jan 11, 2019 Wei***
Highly Recommend Jan 10, 2019 ngr***
Recommend Jan 10, 2019 ong***
Highly Recommend Jan 09, 2019 ken***

Item Q&A(70)

Status
Question & Answer
  • Notice

    Shop coupon

    We offer $1 /2.5 coupon if you purchase value exceeds$19/39 in our shop and follow our store.
    In order to enjoy this promotion, important things to take note and follow:

    - All items must be under the same cart number
    -Except The time sale and the Daily deal products, otherwise system will not be able to waive the shipping fee for you.
    -The Group Buy can use the more coupon(shop coupon or QOO10 coupon)
    Happytao
  • Notice

    Shipping & Delivery

    Delivery options
    Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Sunday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS.
    If you have any doubt, pls contact QXPRESS directly or contact us, we try our best to solve soonest.
    Thanks!
    Happytao
  • Notice

    Important notes to enjoy Free Singpost/Qxpress Shipping

    We offer free Qxpress delivery if you purchase value exceeds $99 in our shop. In order to enjoy this promotion, important things to take note and follow:

    - All items must be under the same cart number
    - All purchases must use same shipping method (Qxpress), otherwise system will not be able to waive the shipping fee for you.

    **Please note we would pack your orders according to the order list. Hence we will not know if you have purchase more than $99. It is important to follow the above procedures for system to auto calculate.

    If above procedures are not followed and shipping fee is incurred, seller will not be doing any refunds.
    Happytao
  • Notice

    How to file for replacement/refund?

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.
    -30% restocking and handling fee will be charged
    Happytao
  • Unanswered
    Question
    gab******* 2019-01-16
    Answer
    Hi Dear, Sorry for late reply. Could you please help to check the thermoelectric cooler (like the attached picture shown), after using 8 hours, and disconnect the power and remove the water tank, then can touch it and feel whether this part is colder than before. Thanks for your help and look forward to your reply. Thanks
    Happytao 2019-01-16
    Question
    Ok i will try it tonight
    Question
    Hi. Tried what u have ask me to do. The thermoelectric cooler has no difference. It is not colder after 8 hours.
    Question
    Kindly advise what shld i do. Thanks
    Answer
    Hi Dear, Thanks for your help. If the thermoelectric cooler has no difference after 8 hours, there may be a problem on it. We will arrange resend new one to you. For the resend item, could U kindly help to check other products in our store, if you find the interested one and purchase, then can ship the replacement and new order together by QXPRESS. But don't worry, if you didn't find the interested product to order again, we will arrange LWE couier to arrange the shipment to U, because the order didn't arrange by Qoo10, we can't arrange shipment by QXPRESS. Look forward to your reply.
    Question
    Possible for me to upgrade the product to 2.2L Smart Dehumidifier Air Purifier Intelligent Humidistat Touch Panel Remote Control. I will top up
    Question
    Possible for me to upgrade the product to 2.2L Smart Dehumidifier Air Purifier Intelligent Humidistat Touch Panel Remote Control. I will top up
    Answer
    Hi Dear, Would you mind to we refund to you first, once you receive the refund, can re order , because we have lots of product put in storage in Singapore warehouse today, if the order arranged by Qoo10, then the item can be shipped from Singapore, only 2 -3 days will receive If the order arranged by us, we can only send out the item by LWE, need about 10 days. Would you mind? Look forward to your reply. Have a good weekend.
    Question
    Im good with this arrangement.
    Answer
    Hi Dear, Thanks for your reply. We will arrange refund today, and Qoo10 provide coupon on weekend, and the dehumidifier is in the promotion period, the price is cheaper than before. Welcome to order~ Any doubt, pls feel free to contact us.
    Question
    Great. I will order this weekend.
    Question
    Great i will order this weekend
    Question
    Great i will get this weekend
  • Answered
    Question
    dud******* 2019-01-02
    Answer
    Hi Dear,
    All of the dehumidifier will blow warm air, because the air outlet is heat dissipation.
    Hope can help you.
    Any doubt, pls feel free to contact us.
    Happytao 2019-01-02
  • Answered
    Question
    shi******* 2019-01-01
    Answer
    Hi Dear,
    Could you please help to change the 3-pin adapter and try again,we are not sure whether the 3-pin adapter have a problem, becasue we have test the machine before send out, if it still cannot work, please send a video to us for reference, sorry for the inconvenience, and thanks for your help.
    Don't worry, if it still cannot work, we will arrange refund to you.
    Happytao 2019-01-02
    Question
    It couldn't work. Attached with a video.
    Answer
    Hi Dear,
    The circuit board may borken because of instable voltage, could you please help to check others product in our store, if you find any interest and buy, we can send a new dehumidifier together with the new orders to you.

    Don't worry, if you are not interest in our products, we will arrange refund to you.

    Sorry for the inconvenience.
    Question
    Hi, thanks for the options. Sorry,. We just only need one. Not considering to buy another one.
    Answer
    Hi Dear,
    Thanks for your reply, we can arrange refund to you, after receive, pls order again.
    Any doubt, pls feel free to contact us.
    Question
    Hi, thanks. May I know how u will refund me?
    Answer
    Hi Dear,
    We have arranged refund, about 7 days will receive.
    Any doubt, pls feel free to contact us
  • Answered
    Question
    ice******* 2018-12-29
    Answer
    Hi Dear,
    This dehumidifier is not built-in SG plug, but we provide extra UK 3-pin adaptor, if you want SG plug, please see this link, or search 612052683 on Qoo10, 1.3L and 2L dehumidifier are SG plug

    http://thisistrueislam.com/gmkt.inc/Goods/Goods.aspx?goodscode=612052683

    Hope can help you, any doubt, pls free to contact us.
    Happytao 2018-12-29
  • Answered
    Question
    sub******* 2018-12-26
    Answer
    Private Enquiry
    Happytao 2018-12-27
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    fin******* 2018-12-22
    Answer
    Hi Dear,
    These dehumidifiers do not come with rechargeable battery.
    Any doubt, pls feel free to contact us.
    Merry christmas
    Happytao 2018-12-24
  • Answered
    Question
    ant******* 2018-12-12
    Answer
    Private Enquiry
    Happytao 2018-12-12
  • Answered
    Question
    gaw******* 2018-12-07
    Answer
    Hi Dear,
    We will send a e-mail and ask Qxpress. Reply you later.
    Sorry for the inconvenience.

    Hi Dear,
    We got information from Qxpress warehouse, because there are lots of package need to scan, there are some delay, and we have urged them and asked them delivery these 2 days.
    (Dec 10, 2018 14:23)
    Happytao 2018-12-08
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