💎Jill Stuart RELAX Hair Mask N 200ml 🎀
233 items sold
11.2

JILLSTUART💎Jill Stuart RELAX Hair Mask N 200ml 🎀

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Customer who recommended this item
938
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Item Q&A(39)

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Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    len******* 2019-01-08
    Answer
    Dear valued customer,

    Thank you for your purchase.

    Your order was dispatched on 3-Jan .

    You may track your order at http://track.quantiumsolutions.com/ NOW and http://beta.singpost.com/track-items LATER with the tracking number RP206328130SG.

    The parcel need to go through the custom clearance and the courier need times to process and handle the parcels and update the tracking information, therefore the status may not be able to update soon.

    Please kindly note that the estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched. It may vary during peak seasons like Christmas or process custom clearance.

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2019-01-09
  • Answered
    Question
    mai******* 2018-12-23
    Answer
    Private Enquiry
    Cosmede 2018-12-24
  • Answered
    Question
    ngk******* 2018-12-15
    Answer
    Dear valued customer,

    Thank you for your message.

    Could you please kindly advise where did you find the lising that 50 Qpoints will be rewarded for writing a review as we cannot see it from our side?

    Sorry for any inconvenience caused.

    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.


    Best Regards,
    COSME-DE.COM
    Cosmede 2018-12-17
  • Answered
    Question
    ang******* 2018-11-25
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regret that this item didn't come with box.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you in the near future.

    Thank you.

    Best Regards,
    COSME-DE.COM
    Cosmede 2018-11-26
  • Answered
    Question
    bry******* 2018-10-27
    Question
    Private Enquiry
    Question
    Private Enquiry
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    Private Enquiry
    Answer
    Private Enquiry
    Cosmede 2018-10-29
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    joy******* 2018-10-25
    Answer
    Dear valued customer,

    Thank you for your message.

    We regret that the promotion plan was set by Qoo10 account manager so we have no idea about this.

    Sorry for any inconvenience caused.

    Should you have further queries, please do not hesitate to contact us again.


    Thank you for your understanding.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-10-26
  • Answered
    Question
    shu******* 2018-10-25
    Answer
    Dear valued customer,

    Thank you for your message.

    How to use:
    After shampooing hair, work an appropriate amount into all of your hair, leave for 2-3 minutes and then thoroughly rinse out.
    Appropriate amount: For semi-long hair, about the size of two cherries.
    Recommended frequency of use: 1-2 times a week. Depending on the condition of your hair you can also use it every day if required.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-10-25
    Question
    Im not asking how much to put. Im asking, does this replace the conditioner, or to use with conditioner.
    Answer
    Dear valued customer,

    Thank you for your message.

    This is hair mask, just like the facial mask, what is your preference to use the facial mask, will you use the mask replace your facial cream?

    It have mentioned that 1-2 times a week. Depending on the condition of your hair you can also use it every day if required. So if you think your hair is worst, you can use conditioner after washing the mask.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
  • Answered
    Question
    shi******* 2018-10-12
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    The expiry date of this item in our stock is 2020 July.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-10-15
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