Singpost Free Delivery is a free delivery option provided by us and carried out by SingPost. Please do note that this shipping method doesn't allow tracking as we are not able to provide you with any details regarding shipment once the parcel is shipped out of our warehouse.
All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), a collection slip is left at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED. Delivery usually takes 2-5 working days but minor cases may delay up to 4 weeks.
Therefore, we HIGHLY RECOMMENDED Qxpress service, Qprime (Where applicable) or Store Pickup Options.
Thank you very much for your understanding!
Top Secret Studio