11.1

Pravana ChromaSilk Vivids Long Lasting Colors -Precious Metals / Jewel / Neon / Pastel / Lock-In 90m


Customer who recommended this item
202
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
PLS READ: NO EXCHANGE; NO REFUND Seller Jan 25, 2018
Normal Mail Seller Sep 24, 2015
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (64)

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Customer Review (199)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 13, 2018 Edw***
Highly Recommend Dec 02, 2018 pri***
Highly Recommend Nov 21, 2018 cin***
Highly Recommend Nov 04, 2018 blu***
Highly Recommend Nov 01, 2018 eli***
Highly Recommend Oct 30, 2018 Asy***
Highly Recommend Oct 15, 2018 blu***
Highly Recommend Oct 11, 2018 jia***
Highly Recommend Oct 07, 2018 edd***
Highly Recommend Sep 30, 2018 pat***

Item Q&A(28)

Status
Question & Answer
  • Notice

    PLS READ: NO EXCHANGE; NO REFUND

    Dear buyers,

    Due to additional manpower cost incurred in dealing with returns, we regret to inform you that all exchange/refund of items will NOT be allowed upon order confirmation & receipt. Kindly double check before submitting your orders.

    In the event of seller's error, all return and re-delivery expenses will be absorbed by seller.

    We seek your kind understanding in helping us streamline our processes.

    Beautygrace
    BeautyGrace
  • Notice

    Normal Mail

    Dear Buyers,

    We seek your understanding on the following:

    We are NOT liable for any delays or lost NORMAL mails. Use normal mail at your own risk as normal mail does not come with any tracking number. In the event of any delays or lost, we are unable to check with Singpost. We highly encourage and recommend you to use Qxpress. Based on our experience, ~3% of normal mail are misplaced, untraceable and take >2 weeks to arrive. Buyers are encouraged to opt for registered shipping to avoid distressed from your shopping experience.

    Beautygrace
    BeautyGrace
  • Answered
    Question
    img******* 2018-08-24
    Answer
    Hi buyer, sorry we do not carry the developer now. Are you able to share an image with us of the item, and we will try to source for it. Thank you.
    BeautyGrace 2018-08-25
  • Answered
    Question
    img******* 2018-08-24
    Answer
    Hi buyer, no we do not have the express tone for Smokey silver. How many pieces do you need?
    BeautyGrace 2018-08-25
  • Answered
    Question
    img******* 2018-08-24
    Answer
    Hi buyer, we are not sure if we are able to answer this technical question as it depends on your existing hair color. Sorry we couldnt be of more help. Thank you.
    BeautyGrace 2018-08-25
  • Answered
    Question
    epp******* 2018-06-25
    Answer
    Private Enquiry
    BeautyGrace 2018-06-26
  • Answered
    Question
    ire******* 2018-06-24
    Answer
    Hi buyer, (a) colors do not need/come with developer. (b) clear is used to dilute/lighten the colors (c) use with vivids clear to lighten, and not silver. Thank you.
    BeautyGrace 2018-06-24
  • Answered
    Question
    mis******* 2018-05-26
    Answer
    Private Enquiry
    BeautyGrace 2018-05-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sta******* 2018-02-13
    Answer
    Hi buyer, we do not have self pick up option. You may select to ship via qxpress and we will process your order tonight for pick up tomorrow and delivery on the following day. Thank you.
    BeautyGrace 2018-02-13
    Question
    Hi, okay. Have place order 116923379. Pls help to send out today if possible. Thanks
    Answer
    Hi buyer, sorry for orders placed today will only be processed tonight and shipped out tomorrow morning. Thank you.
  • Answered
    Question
    kim******* 2018-01-11
    Answer
    Hi buyer, as this series are semi-permanent dyes, it will only show up on pre-lightened hair. Hope this clarifies. Thank you.
    BeautyGrace 2018-01-15
    Question
    Thank you for your reply. So you do you it will help make the colour brighten if i were to mix a little bit of bleach into the colour?
    Answer
    Hi buyer will be better if you do the bleaching part separately, then follow up with the dye. Thanks.
    Question
    Ok thank you. How Long can it last before it totally fades away?
    Answer
    Hi buyer, depending on how you maintain the color, it should last 3-6 weeks. Note, use pravana purple shampoo to extend the color. Thank you.
    Question
    Thank you for your reply. One last thing. Do I need to add any developer into the dye? Or can I use the colour dye by itself?
    Question
    Thank you for your reply. One last thing. Do I need to add any developer into the dye? Or can I use the colour dye by itself?
    Answer
    Hi Buyer, just use the color on its own, don't have to add developer. Thank you.
    Question
    Ok thank you
    Answer
    You are welcome.
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