- EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?
- EX) Q2. What am I supposed to do if item doesn't arrive?
- Major Shipping company :
- Usual Shipping period:
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
If you want to get refund or return item you received, please apply on my Qoo10.
- We will respond to refund fully upon your request of canncellation if ordered items is not shipped over 5 days from an estimated shipping date. Otherwise, we will refund the amount after the delivery fee is deducted when you'd like to cancel your order after confirmed.
We don't accept the cases below:
- - ex1) over 7days from receiving item
- - ex2) if items are open/used or damaged
- - ex3) sending item without prior contact.