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Q & A Lists
Item Question & Answer
[SKYLAKE] Oriental Herb Hair Body Care | Stimulates Hair growth/Removes dandruff/ Calm itchiness
[SKYLAKE] Oriental Herb Hair Body Care | Stimulates Hair growth/Removes dandruff/ Calm itchiness
Item Q&A
  • Question : Inquiry for the item from zel****Jan 11, 2019

  • Question : Inquiry for the item from yen****Dec 12, 2018

    Do you have stock for the premium shampoo and tonic?

    Answer : [Re] Inquiry for the item from yen****

    Hi
    Our stock and tonic will have stock next week, thanks for you enquiry.

    Question : [Re] Inquiry for the item from yen****

    Hi seller, noted thank you! Will check back next week then!

    Answer : [Re] Inquiry for the item from yen****

    You are welcome, thanks.

  • Question : premium shampoo restockOct 23, 2018

    hi, when will premium shampoo be restock? yearning for it!!

    Answer : [Re] premium shampoo restock

    Dear customer
    Thanks for your enquiry, we have restock and you can purchase now.

  • Question : Shampoo?Sep 15, 2018

    If i have oily scalp and thinning hair due to genetics, do you recommend more of the cool or premium ones?

    ty :), good day.

    Answer : [Re] Shampoo?

    I suggest you choose the premium shanmpoo,it is good for you.
    Thanks

    Question : [Re] Shampoo?

    thankyou, i had alrdy bought on the cool ones since i do experience slight itchy too at night during sleep and thought this shampoo might be able to relieve it as mentioned :) I prefer something more minty :)

    Answer : [Re] Shampoo?

    Thank you for your purchase.

  • Question : Inquiry for the item from khf****Sep 16, 2018

+View all Notice, FAQ, Q&A >>
[SKYLAKE] 🇰🇷 ORIENTAL HERB LINE - Herb Toner 🍃 Foam + Powder Cleansers 🍃 Ampoules 🍃 Sheet Masks
[SKYLAKE] 🇰🇷 ORIENTAL HERB LINE - Herb Toner 🍃 Foam + Powder Cleansers 🍃 Ampoules 🍃 Sheet Masks
Item Q&A
  • Question : Inquiry for the item from amo****Aug 31, 2018

    Hi dpes u jist sell the toner?

    Answer : [Re] Inquiry for the item from amo****

    Hi
    Our toner will come next week, please follow the update。
    Thanks

1+1 NEW IN! [AOMI] 💋 Waterproof and Long lasting Creamy Lipstick from Korea! 💄
1+1 NEW IN! [AOMI] 💋 Waterproof and Long lasting Creamy Lipstick from Korea! 💄
Item Q&A
  • Question : Inquiry for the item from lih****Jul 06, 2018

    Any paraben?

    Answer : [Re] Inquiry for the item from lih****

    Dear Customer

    There are not any paraben in this lipstick.
    Thanks for your enquiry.

1+1+1 [BUKWANG] Enjoy tea / flower scent after brushing!  Sirinimed Longjing ❊ Eucalyptus Toothpaste
1+1+1 [BUKWANG] Enjoy tea / flower scent after brushing! Sirinimed Longjing ❊ Eucalyptus Toothpaste
Item Q&A
  • Question : why still have delivery fee charge when purchase over $50?May 19, 2018

    Hi Seller,

    I am going to buy the toothpaste and hand and foot mask which exceed $50.
    However, I was charged with $8+ of delivery fee.
    Pls adv why it is so, when stated purchase over $50 is free delivery.
    Hope to hear from you soon so I can place order today.

    Answer : [Re] why still have delivery fee charge when purchase over $50?

    Hi

    Thanks for you like our products,we will adjust the shipping fee as soon as possible.

    Question : [Re] why still have delivery fee charge when purchase over $50?

    thank you! just checked, still charge me $8+ for delivery fee.

    Answer : [Re] why still have delivery fee charge when purchase over $50?

    Hi
    We have ajust the shipping fee, please check again.
    Thank you very much.

[BERGAMO]  ◆ QOO10 SPECIAL PROMO ◆  🌟 Anti-Wrinkle Ampoule Series  + 🌟 GOLD CLEANSER AND ESSENCE
[BERGAMO] ◆ QOO10 SPECIAL PROMO ◆ 🌟 Anti-Wrinkle Ampoule Series + 🌟 GOLD CLEANSER AND ESSENCE
Item Q&A
  • Question : Inquiry for the item from che****Mar 22, 2018

    How long will Bergamo Essence (110ml) offer last? Please advice.

    Answer : [Re] Inquiry for the item from che****

    Hi,

    The promotion will most probably end this weekend.

    Hope this helps.

  • Question : ShippingMar 20, 2018

    Hi,
    If i place order now,can you send it ASAP bcoz we are going holiday next Monday.
    Thx

    Answer : [Re] Shipping

    Hi,

    If you place an order by today, the package may reach you earliest on Thursday/Friday. Qxpress usually picks up the packages in the next working day and delivers it to you the day after.

    Hope this helps.

    Question : [Re] Shipping

    Hi,
    I've placed the order,pls sendASAP.
    Thx

    Answer : [Re] Shipping

    Hi
    We have packed your order, Qxpress will pick it up tomorrow.

  • Question : Inquiry for the item from dox****Mar 18, 2018

    Expiry for gold and Whitening ampoules please? Does items cm I box with seal? Authentic right?

    Answer : [Re] Inquiry for the item from dox****

    Hi,

    Below are the expiry date for the whitening and gold ampoule:
    Whitening: 20200205
    Gold: 20200712

    Rest assured that the ampoules are authentic. We are Bergamo's official distributor in Singapore.

    Hope this helps.

    Question : [Re] Inquiry for the item from dox****

    That's great thanks

    Answer : [Re] Inquiry for the item from dox****

    You are welcome!

  • Question : Inquiry for the item from ari****Mar 18, 2018

    Dear seller,

    Please advise the expiry date for the gold Essence

    Thank you

    Answer : [Re] Inquiry for the item from ari****

    Hi,

    The expiry date for the Bergamo Gold Essence is 20201011.

    Hope this helps.

  • Question : Inquiry for the item from sls****Mar 18, 2018


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