Q&A board

Q & A Lists
Item Question & Answer
▶LANEIGE MAKEUP◀BUY 2 GET 1 PUFF FREE▶APPLY COUPON!
▶LANEIGE MAKEUP◀BUY 2 GET 1 PUFF FREE▶APPLY COUPON!
Item Q&A
  • Question : Inquiry for the item from csa****Jan 24, 2019

    Hi, what are the expiry dates for:
    1) Crystal Edition pore control (cushion+refill)
    2) bb cushion pore control (cushion+refill)
    3) bb cushion anti-aging (cushion+refill)

    Thank you

    Answer : [Re] Inquiry for the item from csa****

    Hi, customer
    Crystal Edition pore control (cushion+refill) - 24-May 2020
    The rest of the cushions
    I'll answer if you tell me the color you want. thanks

    Question : [Re] Inquiry for the item from csa****

    Hi, thank you. Im considering either 21 or 23 sand.

    Answer : [Re] Inquiry for the item from csa****

    anti-aging (cushion+refill)21 - 20-Nov 2021
    anti-aging (cushion+refill)23 - October 14, 2021
    pore control (cushion+refill)21 - 12-Nov 2021
    pore control (cushion+refill)23 - 01-Nov 2021
    thank you

  • Question : Inquiry for the item from tje****Jan 19, 2019

    Will you restock waterbase cc cream?

    Answer : [Re] Inquiry for the item from tje****

    Dear customer,
    It is not available for sale anymore.
    You can try sulwhasoo foundation.
    Thank you for shopping with us.

  • Question : Inquiry for the item from one****Jan 17, 2019

    Hi, does your cushion plus refill (pore control) at $28.90 come with a case? Thanks.

    Answer : [Re] Inquiry for the item from one****

    Dear customer,
    Yes, cushion plus refill (1 case + 2 refills)
    Thank you for shopping with us!

  • Question : Inquiry for the item from zhi****Jan 13, 2019

  • Question : Inquiry for the item from For****Jan 12, 2019

    Hi seller, will there be a restock for water base cc cream? Thank you.

    Answer : [Re] Inquiry for the item from For****

    Dear customer,
    Water base CC cream is discontinued.
    Thank you for shopping with us!

+View all Notice, FAQ, Q&A >>
▶MEGA SALE◀FREE GIFTS▶BUY 2 GET 1 MINI MASK▶BUY 3 GET 1 WATERBANK KIT◀
▶MEGA SALE◀FREE GIFTS▶BUY 2 GET 1 MINI MASK▶BUY 3 GET 1 WATERBANK KIT◀
Item Q&A
  • Question : Inquiry from nis****Jan 23, 2019

    Hi..can i know when is the earliest delivery for leniege calming gel ?

    Answer : [Re] Inquiry from nis****

    Dear customer,
    If you order today(Thursday), you can receive it on this Saturday or next Monday.
    Thank you for shopping with us!

    Question : [Re] Inquiry from nis****

    Thank u

    Answer : [Re] Inquiry from nis****

    Thanks!

  • Question : Inquiry for the item from aye****Jan 19, 2019

  • Question : Inquiry for the item from hon****Jan 18, 2019

  • Question : Inquiry from w_k****Jan 17, 2019

    is there any white dew kit for travel purpose?
    i am currently using white dew series, may i know what is the difference between time freeze series and perfect renew series? does these 2 series have whitening effect?

    Answer : [Re] Inquiry from w_k****

    Dear customer,
    White dew Kit is disclosed.
    Perfect renew has a strong skin barrier, and Time freeze one has a strong moisture content. Generally speaking, Perfect renew line is high-end collection.

    Thank you for shopping with us!

    Question : [Re] Inquiry from w_k****

    what you mean by white dew kit is disclosed? not available for sale?

    Answer : [Re] Inquiry from w_k****

    Not available for sale now.

  • Question : Inquiry from w_k****Jan 17, 2019

    what is the difference between white dew cleanser and multi deep clean cleanser?

    Answer : [Re] Inquiry from w_k****

    White dew cleanser is a milky-texture cleansing foam that gently cleanses the skin for a moisturized and milk-white finish.

    Multi deep cleanser containing plant-derived papain enzyme removes makeup, sun cream, fine dust and dead skin cells, and blueberry extract with antioxidant effect for a brighter and clearer skin.

    Thank you for shopping with us!

+View all Notice, FAQ, Q&A >>
▶PEPTIDE◀HYALURONIC▶NO SHOT JUST WEAR IT◀100ml SUPER SIZE▶FREE SHIPPING APPLY COUPON◀
▶PEPTIDE◀HYALURONIC▶NO SHOT JUST WEAR IT◀100ml SUPER SIZE▶FREE SHIPPING APPLY COUPON◀
Item Q&A
  • Question : Inquiry for the item from gab****Jan 23, 2019

    Hi there,

    Can you recommend for me, which one of the suitable ampules for me to use to remove or reduce my pimples ?

    Thanks

    Answer : [Re] Inquiry for the item from gab****

    Dear customer,
    I recommend VC SHOT ampoule for you. It may reduce the pimples.
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from gab****

    Dear seller,

    Thank you for your recommendation.
    Could you mind to tell me more about the benefit of VC SHOT ampoule ?

    Answer : [Re] Inquiry for the item from gab****

    Crystals which contains vitamin C derivatives makes you have transparent skin. It Makes skin radiant with vitamin recipe.
    Vitamin C derivatives and patented Hippophae Rhamnoides fruitm ferment extract are mixed with ideal ratio and make skin radiant.

  • Question : Inquiry for the item from len****Jan 05, 2019

    May I know the manufacturing date or expiry date? Thank you.

    Answer : [Re] Inquiry for the item from len****

    Dear Customer,
    Manufacturing date is 2018.12.03
    Expiry date s 2021.12.03

    We are having a special sale, so please check!
    Thank you for shopping with us!

KEVIN RECOMMEND◀NEVER SEEN PRICE▶Song Hye-kyo CUSHION /SHEER LASTING / FIRST CARE▶FREE SHIPPING◀
KEVIN RECOMMEND◀NEVER SEEN PRICE▶Song Hye-kyo CUSHION /SHEER LASTING / FIRST CARE▶FREE SHIPPING◀
Item Q&A
  • Question : Inquiry for the item from che****Jan 23, 2019

    I would like to buy the face powder. I have combination skin that tends to look oily , which is best for my skin type -- the perfecting cushion or the oerfecting cushion with brightening?

    I usually take ivory colour, so what shade to select as well?

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    I recommend perfecting cushion No.17 for you.
    Thank you for shopping with us!

  • Question : Inquiry for the item from jan****Jan 22, 2019

    Hi seller,
    I would like to place an order for sheer lasting products. If I place order on 23/01/19, when I can receive the items? I need it for my holiday trip. Thank you and awaits for your reply.

    Answer : [Re] Inquiry for the item from jan****

    Dear customer,
    You can receive it by 26/01/19 (This Saturday)
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from jan****

    Dear seller,
    Thank you for your prompt reply.
    There is 2 color for the sheer lasting products. May I know which color should I buy, I have a darker completion. Need your advise, thank you

    Answer : [Re] Inquiry for the item from jan****

    I think No.23 will be suitable for you.
    Thank you

    Question : [Re] Inquiry for the item from jan****

    Hi seller, noted, tq

    Answer : [Re] Inquiry for the item from jan****

    Thank you

  • Question : Inquiry for the item from dee****Jan 22, 2019

    Hi does the gel cushion comes with refill? Many thanks

    Answer : [Re] Inquiry for the item from dee****

    Dear customer,
    Unlike the perfecting cushion, the gel cushion does not come with extra refill.
    Thank you for shopping with us!

  • Question : Inquiry for the item from mil****Jan 21, 2019

    Hi, is the brightening air cushion the regular size ?

    Answer : [Re] Inquiry for the item from mil****

    Dear customer,
    Yes, it is 1 case + 2 refills.
    The original price is about $80.
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from mil****

    Ok thanks

    Answer : [Re] Inquiry for the item from mil****

    Thanks

  • Question : Inquiry for the item from isa****Jan 20, 2019

    Hi, may I know when is the expiry date for the Sulwhasoo perfecting cushion brightening no.21?

    Answer : [Re] Inquiry for the item from isa****

    Dear customer,

    It is 2020/12/19 (Dec 19,2020)

    Rest of all 2021/06/01~12/31

    Thank you for shopping with us!

+View all Notice, FAQ, Q&A >>
▶LANEIGE x Sulwhasoo TRAVEL SIZE◀Never Before Price▶APPLY COUPON◀
▶LANEIGE x Sulwhasoo TRAVEL SIZE◀Never Before Price▶APPLY COUPON◀
Item Q&A
  • Question : Inquiry for the item from mic****Jan 23, 2019

    Expiry for water bank moisture kit (option 1)?

    Answer : [Re] Inquiry for the item from mic****

    Dear customer,
    It's 2021/10/31~
    Thank you for shopping with us!

  • Question : Inquiry for the item from glo****Jan 18, 2019

    Hello seller, what is the expiration of time freeze kit (4 Items)?

    Answer : [Re] Inquiry for the item from glo****

    Hi, customer.
    time freeze kit (4 Items) 31-August 2020 Thank you.

  • Question : Inquiry for the item from nun****Jan 10, 2019

    Hi if I place an order for Sulwhasoo 5-Pieces Basic Set and Laneige White Dew Intensive Mask this weekwend, can I receive by 20th Jan?

    Answer : [Re] Inquiry for the item from nun****

    Dear customer,
    If you place the order today, you will receice it by 14th Jan.
    Thank you for shopping with us

    Question : [Re] Inquiry for the item from nun****

    Sorry I will place my order today 16th, can I receive by 21st Jan because I want to bring them on holiday. If not, I will order after I return from my holidays.

    Answer : [Re] Inquiry for the item from nun****

    Hi,
    You can receive it by 21st Jan.
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from nun****

    Thank you for your fast reply. Is it free shipping over $50? The system does not allow me to have free shipping?

    Answer : [Re] Inquiry for the item from nun****

    Never mind I already place order for 3 Items. I will order more after my holidays. Thank you and Best Wishes for this festive season!

    Question : [Re] Inquiry for the item from nun****

    http://thisistrueislam.com/item/HYALURONIC-CAPSULE-KIT-4EA-9-9-ONLY-FREE-SHIPPING-OVER-50-LIMITED/641739703?banner_no=1305330

    Free shipping over $50 can be allied in this page only, It cannot combined other pages. Wellage capsule is really good item for travel. Thanks~ Have a nice trip!

  • Question : Inquiry for the item from shu****Jan 15, 2019

    Hi, what is the expiry date for the multi deep cleanser x 30 ml and the fresh calming kit?

    Answer : [Re] Inquiry for the item from shu****

    Hi, customer.
    multi deep cleanser x 30 ml- 19-Jun 2021
    fresh calming kit - 23-August 2021
    thank you

  • Question : Inquiry for the item from est****Jan 08, 2019

    Hi seller, when is the Laneige Perfect Renew kit expired?

    Answer : [Re] Inquiry for the item from est****

    Hi, customer
    Perfect Renew kit - September 27th, 2021 thank you

+View all Notice, FAQ, Q&A >>
No.1 EYE CREAM IN KOREA▶FREE SHIPPING◀AHC REAL EYE CREAM For Face▶
No.1 EYE CREAM IN KOREA▶FREE SHIPPING◀AHC REAL EYE CREAM For Face▶
Item Q&A
  • Question : Inquiry for the item from zoe****Jan 22, 2019

  • Question : Inquiry for the item from bea****Jan 03, 2019

    Hi is The Eye cream comes with the massage head as shown in the video?

    Answer : [Re] Inquiry for the item from bea****

    Dear customer,
    No, it is not provided.
    Thank you for interestiong in our items

  • Question : Inquiry for the item from del****Jan 01, 2019

  • Question : Inquiry for the item from kar****Dec 25, 2018

    May I have the expiry date of the 4 ampoules?

    Answer : [Re] Inquiry for the item from kar****

    Dear customer,
    2020/10/30
    It is fresh stock.
    Thank you for shopping with us!

  • Question : Inquiry for the item from chr****Dec 24, 2018

+View all Notice, FAQ, Q&A >>
LANEIGE Real Cover Cushion Concealer 12g
LANEIGE Real Cover Cushion Concealer 12g
Item Q&A
  • Question : Inquiry for the item from als****Jan 22, 2019

    Hi, do you have the water cushion concealer?

    Answer : [Re] Inquiry for the item from als****

    Hi.
    I only have a Real Cover Cushion Concealer.

    Question : [Re] Inquiry for the item from als****

    I used to be using shade 2 for water cushion concealer. Which shade should I use for real cover cushion concealer?

    Answer : [Re] Inquiry for the item from als****

    I think Shade 21 may be suitable for you.
    Thank you for shopping with us!

  • Question : Inquiry for the item from ali****Oct 27, 2018

    Hi, currently I am using watery cushion concealer #2 natural cover.
    So, which color should I chose for this Real cover cushion concealer?

    Please advise. Thanks.

    Answer : [Re] Inquiry for the item from ali****

    Hello.
    You can use No.21 beige
    Thank you.

  • Question : Inquiry for the item from lw_****Oct 12, 2017

    Which Color code to order for the concealer? I used to buy the watery cushion concealer - bright cover but cannot find under your listing . My Laneige anti Aging B.B. cushion - I use no.21.
    Please advise the correct Color tone for the concealer.
    Thank you.

    Answer : [Re] Inquiry for the item from lw_****

    Hi,
    I recommend you to try N0.2 Natural cover.
    It would be suitable for you.
    Thank you for having interest in our items

▶BTS◀ BT21 X VT ▶FREE GIFT BTS PHOTO CARD◀MAKEUP COLLECTION ▶
▶BTS◀ BT21 X VT ▶FREE GIFT BTS PHOTO CARD◀MAKEUP COLLECTION ▶
Item Q&A
  • Question : Inquiry for the item from 212****Jan 22, 2019

    Hi seller, do you have stock for the tinted foundation (van) or the cc cream?

    Answer : [Re] Inquiry for the item from 212****

    Dear customer,
    We do not have it.
    Thank you for shopping with us!

  • Question : Inquiry for the item from ker****Jan 13, 2019

    whats the expiry date?

    Answer : [Re] Inquiry for the item from ker****

    Dear customer,
    It's 2021/12/10.
    Just came out!
    Thank you for shopping with us!

  • Question : Inquiry related delivery from lyn****Jan 10, 2019

    Hi

    If order when can expect to receive as going overseas from next Saturday.

    Do you ship to Australia.

    Regards
    Lynn

    Answer : [Re] Inquiry related delivery from lyn****

    Dear customer,
    If you place the order by this morning, you will receice it by next tuesday.
    We cannot ship to Australia.

    Thank you for shopping with us!

▶LANEIGE Time Freeze Line◀LOWEST PRICE with CART COUPON▶Mask / Serum / Essence / Cream
▶LANEIGE Time Freeze Line◀LOWEST PRICE with CART COUPON▶Mask / Serum / Essence / Cream
Item Q&A
  • Question : Inquiry from ele****Jan 22, 2019

    Will you be selling the new Time Freeze Refiner?

    Answer : [Re] Inquiry from ele****

    Dear customer,
    Yes, we will be selling the new Time Freeze Refiner and Emulsion next week.
    Thank you for shopping with us!

  • Question : Inquiry for the item from tan****Jan 17, 2019

    Thank you very much for your fast shipping. I order today n u shipped today. Fantastic service. 👍👍👍

    Answer : [Re] Inquiry for the item from tan****

    Thank you for shoppingwith us! ^^

  • Question : Inquiry for the item from tan****Jan 16, 2019

    May I know the expiry date of the time freeze intensive cream. I would like to order tmr. Thx

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    It is 2021/11/15(15 Nov,2021)

    Thank you for shopping with us!

  • Question : Inquiry for the item from jnb****Dec 15, 2018

  • Question : Inquiry for the item from deb****Nov 18, 2018

    Hi Seller

    What's the expiry date for the time freeze firming sleeping mask?

    Thanks
    Debra

    Answer : [Re] Inquiry for the item from deb****

    hi time freeze firming sleeping mask - July 4, 2021
    thanks

    Question : [Re] Inquiry for the item from deb****

    Noted thanks

+View all Notice, FAQ, Q&A >>
▶Sulwhasoo◀SET Collection▶SUPER SALE◀GINSENG DUO SET▶BLOOMSTAY◀APPLY COUPON
▶Sulwhasoo◀SET Collection▶SUPER SALE◀GINSENG DUO SET▶BLOOMSTAY◀APPLY COUPON
Item Q&A
  • Question : Inquiry for the item from isa****Jan 19, 2019

    Hi, may I know when is the expiry date for each item in the holiday festive collection set (perfecting cushion)?

    Answer : [Re] Inquiry for the item from isa****

    Dear customer,
    They are latest 2018 limited sets.
    Expiry date is 2021/10/31 (Oct 31,2021)
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from isa****

    Thanks! May I know which shade (ex 15 or 21) is compatible with IOPE cover 21?

    Answer : [Re] Inquiry for the item from isa****

    21 would be suitable for you.
    Thanks!

▶LANEIGE CLEANSER◀WHOLESALE PRICE▶APPLY COUPON!
▶LANEIGE CLEANSER◀WHOLESALE PRICE▶APPLY COUPON!
Item Q&A
  • Question : Inquiry for the item from viv****Jan 18, 2019

  • Question : Inquiry for the item from aud****Sep 22, 2018

    When will you have restock of multi cleanser ?

    Answer : [Re] Inquiry for the item from aud****

    It's out of stock. I'm sorry.

  • Question : Inquiry for the item from tif****Jul 27, 2018

  • Question : Inquiry related delivery from shi****Apr 16, 2018

    Order no. 251641681.
    Ordered on 1 April, shipped out on 3 April. Till now, 16 April still have not received my item. Tried to check status but there was no updates. Emailed seller also no reply. Really frustrating.
    Can you check and get back to me.

    Answer : [Re] Inquiry related delivery from shi****

    I'm terribly sorry.
    we apology that we are difficult to get this item so we can refund . or if you can wait we can send your item with good sample.

  • Question : Inquiry related delivery from jea****Apr 03, 2018

+View all Notice, FAQ, Q&A >>
▶SUPER SALE◀LANEIGE LIP CARE▶STICK FOUNDATION◀
▶SUPER SALE◀LANEIGE LIP CARE▶STICK FOUNDATION◀
Item Q&A
  • Question : Inquiry for the item from qoo****Jan 17, 2019

    Hi, are these Laneige products you are selling authentic ?

    Answer : [Re] Inquiry for the item from qoo****

    On Qpost : Dear customer, 100% authentic. Direct from Laneige company(Amorepacific). We are selling at wholesale price for promotion. If it is fake, we will refund 10,000%. Thank you for shopping with us!

  • Question : Inquiry for the item from Fre****Jan 14, 2019

    Are you going to restocked the thank you edition?

    Answer : [Re] Inquiry for the item from Fre****

    Dear customer,
    It's probably hard to restock the inventory.
    Thank you for shopping with us

  • Question : Inquiry for the item from som****Dec 23, 2018

    Hi, what i s the different between original & thank you balm ?

    which type no fragrance or taste?

    Answer : [Re] Inquiry for the item from som****

    There are difference in case.
    They all smell a little, but the smell of pear and peach is the more subtle.
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from som****

    what is subtle?

    Answer : [Re] Inquiry for the item from som****

    They do not have a strong scent.
    Thanks!

  • Question : Inquiry for the item from gin****Dec 27, 2018

    Hi is there anymore in stock for the lip balms ad i would order 6 of it.
    Thanks

    Answer : [Re] Inquiry for the item from gin****

    Dear customer,
    We have plenty of stock for original lip balm.
    Thank u edition will be restock tommorow.
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from gin****

    I've tried to order 8pcs for the berry lip balm but i could not place order as qty stated x2 only left??

    Answer : [Re] Inquiry for the item from gin****

    Please try again.
    If it doesn't work, please contact Qoo10 Customer service.
    Thank you for shopping with us

  • Question : Inquiry for the item from gin****Dec 27, 2018

    Berry flavour lip balm, is there any incoming stocks?

    Answer : [Re] Inquiry for the item from gin****

    Dear customer,
    We have plenty of stock for original lip balm.
    Thank u edition(Beery) is closed.
    Thank you for shopping with us!

+View all Notice, FAQ, Q&A >>
LANEIGE NEW Mini Pore Single-Drop Skin Relief 15ml
LANEIGE NEW Mini Pore Single-Drop Skin Relief 15ml
Item Q&A
  • Question : Inquiry for the item from tan****Jan 16, 2019

    May I know the expiry date? Thx

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    It is 2021/10/15.

    Thank you for shopping with us!

▶KOREA No.1 STICK FOUNDATION◀SOLD OUT FAST▶APPLY COUPON!◀
▶KOREA No.1 STICK FOUNDATION◀SOLD OUT FAST▶APPLY COUPON!◀
Item Q&A
  • Question : Inquiry for the item from cha****Jan 16, 2019

    Hi, is light beige a pink based shade & 'sand beige yellow based shade? Please provide more detail on the shades as I'm not sure which to choose. Thanks.

    Answer : [Re] Inquiry for the item from cha****

    Dear customer,
    The No.21 Light Beige one is a pink based.
    The No.23 Sand Beige one is a light yellow based.
    Thank you for shopping with us!

  • Question : Inquiry for the item from mic****Dec 16, 2018

    I usually use Color 21 (Natural Beige) for Laneige BB cushion. Which shade should I choose for the stick foundation - Light Beige or Sand Beige?

    Is Light Beige a pink-based shade and Sand Beige yellow-based shade?

    Answer : [Re] Inquiry for the item from mic****

    Dear customer,
    You can use Light Beige.
    Light beige is a pink-based shade.
    Thank you for shopping with us!

  • Question : Inquiry for the item from ysi****Dec 15, 2018

▶Hyaluronic CAPSULE KIT◀2+2▶$9.9 ONLY◀FREE SHIPPING OVER $50▶LIMITED PROMO▶GRAB THE CHANCE
▶Hyaluronic CAPSULE KIT◀2+2▶$9.9 ONLY◀FREE SHIPPING OVER $50▶LIMITED PROMO▶GRAB THE CHANCE
Item Q&A
  • Question : Inquiry for the item from nic****Jan 14, 2019

    Hi.. May i know what does it means by "2+2"? Does it means 4 capsule kits?

    Answer : [Re] Inquiry for the item from nic****

    Dear customer,

    Yes, it is 4.
    It means buy 2 get 2 free.

    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from nic****

    Hi.. so means $9.90 x 2 to get 4 capsule kits? Or i pay $9.90 to get 4 capsule kits?

    Answer : [Re] Inquiry for the item from nic****

    Pay $9.90 to get 4 capsule kits!
    I think this is lowest price in the world!

    Question : [Re] Inquiry for the item from nic****

    Ok thanks !! May i know what's the expiry date.

    Answer : [Re] Inquiry for the item from nic****

    2021/12/17
    It's new one.
    You will love it!

    Question : [Re] Inquiry for the item from nic****

    Ok great !!

    Answer : [Re] Inquiry for the item from nic****

    I use it too^^

    Question : [Re] Inquiry for the item from nic****

    Hi.. can u assist to cancel my order 124535510 as i would like to use my q point to offset payment

    Answer : [Re] Inquiry for the item from nic****

    Hi, customer.
    I'm sorry. Your order is shipped today.
    Sorry for not being able to help.

  • Question : Inquiry for the item from lie****Jan 09, 2019

    Hi how many capsule is in the one week kit?

    Answer : [Re] Inquiry for the item from lie****

    Hi, just one capsule.

    1 capsule kit + Toner(30ml) + Serum(15ml) + Cream(10ml)

    Thank you for shopping with us!

▶Peripera◀1+1 LAST STOCK CLEARANCE!▶APPLY COUPON◀Cloud Velvet / Ink The Airy Velvet▶
▶Peripera◀1+1 LAST STOCK CLEARANCE!▶APPLY COUPON◀Cloud Velvet / Ink The Airy Velvet▶
Item Q&A
  • Question : Inquiry for the item from 245****Jan 14, 2019

    I would like to order #7 and #9 for friend, may I know the manufacturing date?
    As it's not very good to give someone with very old manufacturing date.

    Answer : [Re] Inquiry for the item from 245****

    Dear customer,
    The manufacturing date is 2017/05/10.
    The expiry date is 2020/05/10.
    Thank you for shopping with us!

  • Question : Inquiry for the item from liq****Jan 04, 2019

    I received the items with the MFD May 2017....may I know the shelf live? Thanks!!!

    Answer : [Re] Inquiry for the item from liq****

    Dear customer,
    The expiration date is 12 months after the product is released.
    If you open it today, you can use it for a year.
    Thank you for shopping with us!

    Question : [Re] Inquiry for the item from liq****

    Than if don't open it....what is the shelf live?
    And does it contained any paraban?

    Answer : [Re] Inquiry for the item from liq****

    It will be ok by MAY 2020.
    It contains no paraben.
    Thanks!

  • Question : IngredientsAug 15, 2018

    Hi, what is your ingredients?

    Answer : [Re] Ingredients

    Hi. Sorry for the late reply.
    I'll send you an image.

    Question : [Re] Ingredients

    Thanks :)

    Answer : [Re] Ingredients

    Thank you :)

  • Question : Inquiry for the item from pro****Oct 03, 2017

    Hi,

    Is #8 Glimpse Brick Brown in stock?

    Thanks.

    Answer : [Re] Inquiry for the item from pro****

    Hi,
    We have it!

    Question : [Re] Inquiry for the item from pro****

    Hi, do you have ink velvet in #13 Charming Coral? Can I buy this with #8 Glimpse Brick Brown?

    Answer : [Re] Inquiry for the item from pro****

    Hi~
    We do not have #13 yet.
    Thanks!

  • Question : Inquiry for the item from cen****Oct 02, 2017

+View all Notice, FAQ, Q&A >>
▶LANEIGE Basic Care Line◀LOWEST PRICE/CART COUPON APPLICABLE
▶LANEIGE Basic Care Line◀LOWEST PRICE/CART COUPON APPLICABLE
Item Q&A
  • Question : Inquiry for the item from jan****Dec 31, 2018

    When is ultra moisture in stock?

    Answer : [Re] Inquiry for the item from jan****

    Dear Customer,
    The ultra moisture is no longer produced by Laneige.

    Instead, we're selling products with a year's expiration date at a very low price.

    http://thisistrueislam.com/gmkt.inc/Goods/Goods.aspx?goodscode=642076097
    Thank you for shopping with us!

  • Question : Inquiry related cancel and refund from anc****Dec 28, 2018

    What's the size

    Answer : [Re] Inquiry related cancel and refund from anc****

    Hi,
    It's 200ml.
    You can look around this page.
    524355451
    Thank you for shopping with us!

  • Question : Inquiry for the item from sug****Nov 13, 2018

    Hi Seller, when will skin refiner sensitive be available?

    Answer : [Re] Inquiry for the item from sug****

    Hi,
    It's sold out. Sorry about that.

  • Question : Inquiry for the item from ter****Sep 01, 2018

  • Question : Inquiry for the item from fun****Sep 01, 2018

    Hi seller, can i know the expiry date for skin refiner moisture? Thank u

    Answer : [Re] Inquiry for the item from fun****

    June 3, 2021.
    Thank you.

+View all Notice, FAQ, Q&A >>
▶innisfree◀ NO-SEBUM LINE ▶1+1◀LOWEST PRICE with CART COUPON▶Mineral / Blur / Powder / Pact◀
▶innisfree◀ NO-SEBUM LINE ▶1+1◀LOWEST PRICE with CART COUPON▶Mineral / Blur / Powder / Pact◀
Item Q&A
  • Question : Inquiry for the item from jen****Dec 29, 2018

  • Question : Inquiry for the item from luv****Dec 07, 2018

    Hi seller

    For the mineral powder will i get the snoopy edition?
    Kindly advice expiry date.

    For the blur powder expiry date too.

    Thanks

    Answer : [Re] Inquiry for the item from luv****

    Hi, customer.
    We only have a Snoopy version.
    mineral powder Snoopy version - 01-Nov 2020
    blur powder - 12-January 2021

  • Question : Inquiry for the item from ziy****Aug 18, 2018

    When is the expiry date for blur pact and mineral pact?

    Answer : [Re] Inquiry for the item from ziy****

    mineral pact - June 27, 2021
    blur pact - Aug.21, 2020

  • Question : Inquiry for the item from kar****Jul 13, 2018

    Hi, do I still have to apply sunblock before applying Mineral Ultrafine Pact?

    Answer : [Re] Inquiry for the item from kar****

    hi~
    After Sunscreen and Skin Makeup
    For Oil Skin thanks.

  • Question : Inquiry for the item from pac****Jul 07, 2018

    Hi, is this range of product meant for oily skin. Do you have any for dry/normal skin?

    Answer : [Re] Inquiry for the item from pac****

    The product is for oily skin.
    There is no dry skin product.thanks

+View all Notice, FAQ, Q&A >>
▶innisfree◀SUN CARE LINE▶SUN BLOCK / CREAM / ESSENCE◀LOWEST PRICE with CART COUPON◀
▶innisfree◀SUN CARE LINE▶SUN BLOCK / CREAM / ESSENCE◀LOWEST PRICE with CART COUPON◀
Item Q&A
  • Question : Inquiry for the item from som****Dec 23, 2018

    which cream have the covered pore color?

    Thanks

    Answer : [Re] Inquiry for the item from som****

    Hi,
    No sebum cream is suitable for covering pores.
    Thank you for shopping with us!

  • Question : Inquiry for the item from max****Apr 29, 2018

    Hi seller...
    Can icheck the expiry date for the sunblock forest no sebum for men?

    Answer : [Re] Inquiry for the item from max****

    hi
    June 27, 2020 thanks.

  • Question : Inquiry from woa****Apr 03, 2018

No.1 EYE CREAM IN KOREA▶TODAY ONLY◀AHC REAL EYE CREAM For Face▶
No.1 EYE CREAM IN KOREA▶TODAY ONLY◀AHC REAL EYE CREAM For Face▶
Item Q&A
  • Question : Inquiry for the item from poo****Dec 13, 2018

  • Question : Inquiry for the item from sta****Dec 11, 2018

  • Question : Inquiry for the item from val****Dec 09, 2018

  • Question : Inquiry for the item from bee****Nov 28, 2018

  • Question : Inquiry for the item from 237****Nov 26, 2018

    Hi seller ,when is the expiry date. Which season is this eye cream?

    Answer : [Re] Inquiry for the item from 237****

    Hi
    It's season 6 newest one.
    The expiry date is January 25, 2021
    Thanks!

+View all Notice, FAQ, Q&A >>
▶LANEIGE x ALL◀!SUPER SALE▶BUY 3 GET 1 Water Sleeping Mask Lavender(15ML) FREE
▶LANEIGE x ALL◀!SUPER SALE▶BUY 3 GET 1 Water Sleeping Mask Lavender(15ML) FREE
Item Q&A
  • Question : Inquiry for the item from jea****Dec 10, 2018

    Hi,may i know when is the expiry date for the perfect renew emulsion?

    Answer : [Re] Inquiry for the item from jea****

    Hi,
    It would be 2021/06~
    Thank you for shopping with us!

  • Question : Is the product authentic Laneige product ?Aug 16, 2018

  • Question : Inquiry related delivery from tit****Apr 02, 2018

    It has been 2 weeks. How Long do I need to wait for the delivery?

    Answer : [Re] Inquiry related delivery from tit****

    hi~ I'm so sorry.
    Thank you for waiting.
    Let's start from Korea today.
    I'll give you a good sample. Thank you.

  • Question : Inquiry for the item from hui****Sep 10, 2017

    How many ml is the esstential power skin refiner?

    Answer : [Re] Inquiry for the item from hui****

    Hi,
    It is 200ml.
    Thank you for having interest in our items!

  • Question : Inquiry for the item from chi****Sep 08, 2017

    Hi seller what is the expiration date for water sleeping mask? Thanks

    Answer : [Re] Inquiry for the item from chi****

    Hi,
    2020/04/01 ~
    It's all new and authentic.
    We do not sell old packaging version because there are too many fake items.
    Thank you for having interest in our items!

▶LANEIGE WATER BANK Line◀CART COUPON APPLICABLE / Gel Cream / Eye Gel / Mask / Double Oil
▶LANEIGE WATER BANK Line◀CART COUPON APPLICABLE / Gel Cream / Eye Gel / Mask / Double Oil
Item Q&A
  • Question : Inquiry for the item from Cas****Dec 03, 2018

    Is there expiry date for e laneige double gel mask?

    Answer : [Re] Inquiry for the item from Cas****

    April 29, 2020 thanks

    Question : [Re] Inquiry for the item from Cas****

    But y I can’t find e expiry date from e boxes that u delivered to me??

    Answer : [Re] Inquiry for the item from Cas****

    Hi.
    The product has an expiry date .
    Please check. Thank you.

    Question : [Re] Inquiry for the item from Cas****

    I see

    Answer : [Re] Inquiry for the item from Cas****

    I see

    Question : [Re] Inquiry for the item from Cas****

    Thank you

  • Question : Inquiry for the item from ban****Aug 03, 2018

    Hi, when will you have the stock of the mineral mist spray? Thank you.

    Answer : [Re] Inquiry for the item from ban****

    Hello.
    We're out of stock. I'm sorry.

    Question : [Re] Inquiry for the item from ban****

    Ok, thank you.

    Answer : [Re] Inquiry for the item from ban****

    thank you :)

  • Question : Inquiry for the item from den****Jul 06, 2018

    Hi, will you be bringing in stock for mineral mist?

    Answer : [Re] Inquiry for the item from den****

    Hi, I am so sorry.
    The product is out of stock.
    Thank you.

  • Question : Inquiry for the item from Jac****Jun 06, 2018

    Hi, I bought the double layering oil and is loving it. But I need help, can you please tell me should the oil be use before or after my moisturiser? I find that I cannot replace my moisturiser with it and I need another layer, so I don’t know if I should put this first or moisturiser first as my last step. Thank you

    Answer : [Re] Inquiry for the item from Jac****

    hello~ you can use refiner - emulsion -essence - layering oil - cream . sometimes you need more moisture i recommend drop oil on cotton pad.and put on your face . and you can mix with foundation when you feel dry thanks

    Question : [Re] Inquiry for the item from Jac****

    Thanks for replying. So I use layering oil at the serum/ampoules stage? Ok oh the use with cotton pad is a good idea!!! My face is so dry now I need that. Thank you

    Answer : [Re] Inquiry for the item from Jac****

    Thank you. Have a nice day.

  • Question : 关于运送zha****会员的咨询。Apr 25, 2018

    Hello, why haven't the products I bought in your store have shipped yet? I paid on April 14 until now haven't shipped yet. please check for me!?

    Answer : [Re] 关于运送zha****会员的咨询。

    hi~I'm really sorry to be late, i'm preparing your items I'll send you good samples and things as soon as possible thanks.

+View all Notice, FAQ, Q&A >>
▶innisfree◀JEJU GREEN TEA LINE▶LOWEST PRICE with CART COUPON◀
▶innisfree◀JEJU GREEN TEA LINE▶LOWEST PRICE with CART COUPON◀
Item Q&A
  • Question : Inquiry for the item from chr****Nov 27, 2018

    Hi seller

    Any restock for Green Tea Seed Oil ?

    Answer : [Re] Inquiry for the item from chr****

    Hello.
    We don't have it in stock at the moment.

  • Question : Item stockNov 09, 2018

    do u plan to bring in innisfree green tea seed cream 100ml Christmas edition?

    Answer : [Re] Item stock

    Hello.
    No, we only sell existing products.
    Thank you.

  • Question : Green tea Fresh CreamSep 24, 2018

    Hi, would there be a restock for green tea fresh cream?

    Answer : [Re] Green tea Fresh Cream

    It's out of stock. I'm sorry.

  • Question : Inquiry for the item from joa****Sep 20, 2018

    The green tea seed cream is what size?? ML??

    Answer : [Re] Inquiry for the item from joa****

    50ml thanks:)

  • Question : Inquiry for the item from cas****Aug 19, 2018

    What is the expiry date for green tea seed oil? Thank you.

    Answer : [Re] Inquiry for the item from cas****

    March 12, 2021 Thank you.

+View all Notice, FAQ, Q&A >>
BLACK FRIDAY SPECIAL! [LANEIGE] WHITE DEW EYE MASK 10EA ONLY 100QTY LIMITED PRICE!
BLACK FRIDAY SPECIAL! [LANEIGE] WHITE DEW EYE MASK 10EA ONLY 100QTY LIMITED PRICE!
Item Q&A
  • Question : Inquiry for the item from jov****Nov 24, 2018

    When is the expiry date for the eye mask?

    Answer : [Re] Inquiry for the item from jov****

    Hi,
    2020/08~
    Thank you for having interest in our items!

▶KOCOSHOP EVENT◀ EVERYTHING MUST GO!
▶KOCOSHOP EVENT◀ EVERYTHING MUST GO!
Item Q&A
  • Question : Inquiry for the item from yue****Nov 23, 2018

    Is this real product from Laneige?

    Answer : [Re] Inquiry for the item from yue****

    Hi,
    It's 100% authentic product from laneige.
    Expriation date is about a year left. This is why so cheap.
    Thank you for having interest in our items!

▶SUPER PRICE◀KOREA BEST SELLING CUSHIONS◀HERA BLACK / UV Mist / AGE 20s TX
▶SUPER PRICE◀KOREA BEST SELLING CUSHIONS◀HERA BLACK / UV Mist / AGE 20s TX
Item Q&A
  • Question : Inquiry for the item from jes****Nov 20, 2018

    Hi seller, for age20s RX 23: is this the pink latte? With 68% Essence?

    Answer : [Re] Inquiry for the item from jes****

    age20s RX 23 71% Essence
    Please refer to the picture. thanks

  • Question : Inquiry for the item from sce****May 19, 2018

    Hi,

    How many cushions do I get for the Age 20s essence pact?

    Answer : [Re] Inquiry for the item from sce****

    i don't understand you mean refill?? just one cushion in it with one puff . no one more refill thanks

  • Question : Inquiry related delivery from leo****Apr 10, 2018

    Hi ordered on 29Mar, have not heard from you since.

    Answer : [Re] Inquiry related delivery from leo****

    hi I'm terribly sorry.
    we apology that we are difficult to get this item so we can refund . or if you can wait we can send your item with good sample.

  • Question : ShippingMar 30, 2018

    Hi seller, when will you send out my item ya? Been almost 2 weeks

    Answer : [Re] Shipping

    hi~
    we apology that we are difficult to get this item so we can refund . or if you can wait we can send your item with good sample.
    thanks

    Question : [Re] Shipping

    Do you have it in no 21 vanilla instock? If I purchase again, when can receive?

    Answer : [Re] Shipping

    We have 21 vanilla.
    We can release it today.
    Thank you.

  • Question : Inquiry for the item from sta****Mar 23, 2018

+View all Notice, FAQ, Q&A >>
▶LANEIGE Lip Care◀LOWEST PRICE with COUPON / NEW Sleeping Mask / Edition
▶LANEIGE Lip Care◀LOWEST PRICE with COUPON / NEW Sleeping Mask / Edition
Item Q&A
  • Question : Inquiry for the item from agn****Nov 14, 2018

  • Question : About item..Oct 19, 2018

    May I know the lips glowy balm-peach will get restock.

    Answer : [Re] About item..

    Hi~peach will restock next week.
    Thank you

  • Question : Inquiry for the item from kkh****Aug 23, 2018

  • Question : Inquiry for the item from tut****Jul 07, 2018

  • Question : Inquiry related delivery from iqb****Jun 30, 2018

+View all Notice, FAQ, Q&A >>
LANEIGE Vitamin Brightening Cleansing Water 300ml
LANEIGE Vitamin Brightening Cleansing Water 300ml
Item Q&A
  • Question : Inquiry for the item from mar****Nov 07, 2018

    Hi seller, what is the latest manufacturing date?

    Answer : [Re] Inquiry for the item from mar****

    I'm sorry.
    We are out of stock now.

▶LANEIGE MINI PORE◀SUPER SALE!▶CART COUPON  APPLICABLE
▶LANEIGE MINI PORE◀SUPER SALE!▶CART COUPON APPLICABLE
Item Q&A
  • Question : Inquiry for the item from jnb****Nov 05, 2018

  • Question : Inquiry for the item from chi****Sep 21, 2018

  • Question : LeakingSep 04, 2017

    Hi seller,
    Item received but not in good condition. it's leaking.
    I'm ok if is dented but not leaking.
    Photo as attached. Pls advice
    Thank you

    Answer : [Re] Leaking

    Hi,
    We are so sorry about the leaking item.
    We will send you another one that dented but not leaking.
    You can use the leaking item.
    Thank you for purchasing from our shop.

    Question : [Re] Leaking

    Hi, I mean I don't mind the box dented but not the container .
    I'm using it on my face.
    Hope u get what I mean.

    Thanks !

    Answer : [Re] Leaking

    Hi,
    I understand what you mean.
    Anyway, we sent you another one.
    Thank you for your genrousity!

  • Question : Inquiry for the item from ice****Sep 03, 2017

    Hi, did u have the travel kit set for medicube zero basic 3 ?

    Answer : [Re] Inquiry for the item from ice****

    Hi,
    We don't have it.
    Thank you for having interest in our items.

  • Question : medicube zero keratin padAug 09, 2017

    when will the above item be in stock?

    Answer : [Re] medicube zero keratin pad

    Hi,
    Sorry about that.
    We are not sure about the restock.
    Please purchase another seller's zero keratin pad.
    Thank you for having interest in our items.

+View all Notice, FAQ, Q&A >>
Laneige Eye Sleeping Mask New 2017
Laneige Eye Sleeping Mask New 2017
Item Q&A
  • Question : Inquiry for the item from mui****Oct 17, 2018

    Hi is the Sleeping eye mask come with retail box?

    Answer : [Re] Inquiry for the item from mui****

    Attached is a picture of the image of Sleeping eye mask
    Thank you.

  • Question : Inquiry for the item from cin****Nov 21, 2017

    Hi, is it authentic? Why is it much cheaper than retail price?

    Answer : [Re] Inquiry for the item from cin****

    Hi,
    It's 100% authentic.
    This is special promotion.

  • Question : Inquiry for the item from cmc****Oct 24, 2017

    Hi

    When is the expiry?

    Answer : [Re] Inquiry for the item from cmc****

    Hi,
    2020/09/01
    Thanks!


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